What happens if DearestEllie shuts down?

We've made a preservation commitment precisely because this question deserves more than optimism. If we ever had to wind down, it would not be a lights-off surprise: we've committed to a months-long wind-down with clear notice, during which every family gets a one-click export of their complete archive — every memory, every original photo and video, everything.

Just as important: the export format is open and publicly documented, and the offline viewer that reads it is free and will stay free. Your family's archive is readable without us, forever, on a laptop in a drawer. We built the exit before we needed one, because a memory service that can hold your memories hostage isn't a memory service.